A: No. Quanex primarily serves business customers and does not sell directly to homeowners. If you are looking for a replacement product or component, please see the questions below to find the appropriate resource.

A: No. Quanex does not sell finished windows or doors directly to homeowners. If you are looking for a replacement window or door, we recommend contacting a local window and door dealer or manufacturer.

You can also browse a list of window manufacturers through Top 100 Manufacturers – Replacement-Windows. This resource is provided for informational purposes only. Quanex does not endorse or recommend any manufacturer listed, nor does Quanex verify that any listed company uses Quanex products.

A: No. If you are experiencing an issue with the insulating glass unit in your window or door, such as condensation between the panes, a failed seal, or other glass-related concerns, you should contact the window or door manufacturer first.

Quanex supplies components used by window and door manufacturers, but we generally do not handle homeowner warranty claims or service requests for finished windows and doors.

A: The appropriate resource depends on your screen needs:

• Replacement screen hardware (rollers, corner brackets, handles, or hardware bags): These products may be available through Metro Screen Works.
• A replacement sliding door screen: Please complete the contact form on this page and include your city, state, and ZIP code. We will use that information to let you know which local dealer or supplier can help in your area.

A: Some Quanex/AmesburyTruth hardware products are available through authorized retailers and distributors. Visit our Where to Buy resource to find a source for your hardware needs.

A: No. Quanex does not make finished windows or doors. We supply components and systems used by window and door manufacturers, including products such as insulating glass spacers, weatherseals, hardware, and other components. The finished window or door is typically manufactured and sold by another company.

If you need warranty service, replacement parts, or assistance with the finished product, we recommend contacting the window or door manufacturer.

A: Quanex does not sell finished windows or doors directly to homeowners. Our products are incorporated into windows and doors manufactured by other companies.

If you are looking for a replacement window or door, we recommend working with a local window and door dealer or manufacturer. You can also use our Where to Buy resource, when available, for the product you are looking for.

A: No. Quanex does not handle warranty claims for finished windows and doors. If you are a homeowner experiencing an issue with a window or door, please contact the manufacturer of the finished product or the company that sold and installed it.

A: Quanex primarily works with manufacturers, distributors, and other business customers. Product availability and purchasing options vary by product and market.

If you are a contractor looking for a specific Quanex product, please use the contact form to provide details about the product and your project. Our team can determine whether we can assist you or direct you to an appropriate supplier.

A: Yes. If your question is not addressed above, you are welcome to submit the contact form. Please provide as much information as possible about your question, including the product involved and, when relevant, your city, state, and ZIP code. This will help us determine the appropriate resource or contact for your inquiry.